Medical Office Specialist Call Center in San Antonio, Texas, United States
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Medical Office Specialist Call Center

San Antonio, TX, United States
Full-time  Days 7-10 Hrs/Wkdays Only 
Category: Admitting Registration Clerical and Scheduling • Job ID: 253492

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Description

Introduction

Are you looking for a work environment where diversity and inclusion thrive? Submit your application for our Medical Office Specialist opening with HCA Healthcare today and find out what it truly means to be a part of the HCA Healthcare team.

Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

  • Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as telemedicine services and free AirMed medical transportation.
  • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
  • Fertility and family building benefits through Progyny
  • Free counseling services and resources for emotional, physical and financial wellbeing
  • Family support, including adoption assistance, child and elder care resources and consumer discounts
  • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  • Employee Stock Purchase Plan
  • Retirement readiness and rollover services and preferred banking partnerships
  • Education assistance (tuition, student loan, certification support, dependent scholarships)
  • Colleague recognition program
  • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

We are seeking a(an) Medical Office Specialist for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!

Job Summary and Qualifications

GENERAL SUMMARY OF DUTIES: Responsibilities include all front office functions including patient relations, appointment scheduling, telephone duties, patient registration, insurance verification, handling medical records, filing, cashiering, and computer work.

 SUPERVISOR: Practice Manager 

DUTIES INCLUDE BUT NOT LIMITED TO:  Work at the reception desk, answer phones, greet and communicate with patients and providers.  Scheduling, canceling, and rescheduling patient appointments.  Checking in patients and properly documenting registration.  Insurance verification and verification of patient demographics.  Filing and retrieving medical records/files.  Copying and faxing duties.  Collecting co-pays and cash from patients, getting authorization on credit cards.  Entering charges, payments, and balancing the day in the computer.  Practice and adhere to the Code of Conduct philosophy and Mission and Value Statement.  Perform other duties as required.  Must read, understand, and adhere to all Physician Services policies and procedures.  Practice and adhere to the Code of Conduct and Mission and Value Statement. Practices certified as Patient Center Medical Home include these additional job duties:  Coordinates continuity of patient care with external healthcare organizations and facilities and referrals from the primary care provider to a specialty care provider.  Participates on a team for data collection, health outcomes reporting, audits and programmatic evaluation related to Patient Centered Medical Home. 

EDUCATION:  No education Requirement Last Update: December 2019 EXPERIENCE:  Less than one year of experience is required, one to three years of experience is preferred. 

CERTIFICATION/LICENSE:  No license requirements 

Physician Services Group is skilled in physician employment, practice and urgent care operations. We are experts in hospitalist integration, and graduate medical education. We lead more than 1,300 physician practices and 170+ urgent care centers. We are HCA Healthcare’s graduate medical education leader. We provide direction for over 260 exceptional resident and fellowship programs. We focus on carrying out value-added solutions. These solutions help physicians deliver patient-centered healthcare. We support HCA Healthcare's commitment to the care and improvement of human life.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times.   In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Across HCA Healthcare’s more than 2,000 sites of care, our nurses and colleagues have a positive impact on patients, communities and healthcare.
Together, we uplift and elevate our purpose to give people a healthier tomorrow."- Jane Englebright, PhD, RN CENP, FAAN
Senior Vice President and Chief Nursing Executive

If you find this opportunity compelling, we encourage you to apply for our Medical Office Specialist opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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