Manager of Emergency Preparedness in San Antonio, Texas, United States
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Methodist Hospital Metropolitan

Manager of Emergency Preparedness

San Antonio, TX, United States
Full-time  No Weekends 
Category: Directors and Managers • Job ID: 710538

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Do you want to join an organization that invests in you as a(an) Manager of Emergency Preparedness? At Methodist Hospital Metropolitan, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.


Methodist Hospital Metropolitan, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

  • Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
  • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
  • Free counseling services and resources for emotional, physical and financial wellbeing
  • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  • Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  • Family support through fertility and family building benefits with Progyny and adoption assistance.
  • Referral services for child, elder and pet care, home and auto repair, event planning and more
  • Consumer discounts through Abenity and Consumer Discounts
  • Retirement readiness, rollover assistance services and preferred banking partnerships
  • Education assistance (tuition, student loan, certification support, dependent scholarships)
  • Colleague recognition program
  • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  • Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Manager of Emergency Preparedness like you to be a part of our team.

Job Summary and Qualifications

Seeking a Manager of Emergency Preparedness for Methodist Hospital - Metropolitan who will serve as an advocate/liaison of the hospital with local, regional, and state EMS agencies. Develop and implement a business plan, driving service line growth, and improving quality and processes. This position is responsible for collaboration across all care settings within the facility as it relates to EMS and disaster preparedness. Clinical experience and extended hours including, evenings and weekends are required. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply now!

What You Will Do In Your Role:

  • Serves as an advocate of the health system and maintains a strong, positive relationship between the hospital and area EMS providers. Responsible for EMS Satisfaction and implementing process improvement where indicated. Responsible for EMS feedback and EMS lounge at facility.
  • Align with MHS Service Line leaders and Physician Provider Relations promoting capabilities of the hospital to EMS providers. Responsible for tracking and trending EMS volume per month.
  • Establishes and maintains processes to quickly and safely receive patients from EMS agencies, allowing short turn-around times for EMS crews (in compliance with MHS and STRAC matrices). Responsible for EMS Offload metrics.
  • Develop and grow hospital/EMS collaboration projects and business opportunities. Responsible for education of regional and facility processes.
  • Ensure service line quality (processes, services, and metrics) and align to facility/division and national standard and best practice. Market level intelligence as it relates to EMS in with competitors and community.
  • Assist with disaster preparedness as it relates to EMS relations and EMS support during event and/or drills.
  • May require additional evening and overnight hours.

What qualifications you will need:

  • High School Graduate/Equivalent
  • 5 years EMS supervisory experience.
  • Must have strong interpersonal and relationship building skills, team facilitation and project management.
  • Employee completes initial and ongoing training and competencies as defined by service line, facility and department/unit which are specific to the needs of the patient population served (if applicable).
  • Preferred: Bachelor’s Degree; 7 years EMS supervisory experience

Minimum License, Certificates, or Registrations Required:

  • Required: Certified Paramedic (National Registry and/or local), BCLS
  • Preferred: BCLS/ACLS/PALS Instructor, PHTLS or BTLS instructor 

This role requires you to be fully vaccinated for COVID-19 based on local, state and /or federal law or regulations (unless a medical or religious exemption is approved).

Methodist Hospital Metropolitan houses 370 bed. We house the largest emergency room in downtown San Antonio. Our women’s pavilion is the only freestanding, center city facility dedicated to the health of women and their newborn babies. We welcome nearly 3,000 newborns into the world each year. We are home to the Methodist Weight Loss Center. We have been designated an American Society for Metabolic Surgery Bariatric Surgery Center of Excellence®.

Our hospital has been recognized by Modern Healthcare as a Best Place to Work in Healthcare. For the fifth consecutive year we are recognized as a Leader in LGBTQ Healthcare Equality by the Human Rights Campaign (HRC) Foundation. We are the first hospital in San Antonio to achieve Pathway to Excellence designation. Methodist Hospital Metropolitan has been recognized by Leapfrog for focus on safety and quality. We received a Grade A Hospital Safety Score for 8 consecutive rating periods. We are proud to be an Accredited Chest Pain Center by the American College of Cardiology and Primary Stroke Center by the Joint Commission. We were the premier Texas hospital to earn a Gold Seal of Approval for Sepsis Certification. Join our accredited team today.

"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Manager of Emergency Preparedness opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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