Description
Metropolitan Methodist Hospital
Manager – Patient Safety
Clinical Outcomes Department
Full Time - Exempt
Do you have a passion for healthcare and helping others? Do you enjoy working in a fast-paced, patient-centered environment? Jump-start your career in our Department. Submit your application today!
Benefits:
We offer you an excellent total compensation package, including competitive salary, excellent benefit package and growth opportunities. We believe in our team and your ability to do excellent work with us. Your benefits include 401k, PTO medical, dental, flex spending, life, disability, tuition reimbursement, employee discount program, employee stock purchase program, and student loan repayment. We would love to talk to you about this fantastic opportunity.
As a Manager Patient Safety, you will provide the Risk Manager assists with development, implementation and evaluation of the departmental plan. Conducts clinical risk assessments utilizing clinical knowledge, risk identification methods and other processes to identify and initiate action for risk reduction and quality improvement opportunities.
What you will do In This Role:
- Reviews and analyzes facility occurrence reports to identify clinical risk issues. Facilitates the investigation and follow-up on events with the appropriate Directors/VP’s.
- Analyzes occurrence data for frequency and severity of events. Identifies trends necessitating intervention and works with Directors/VP’s in planning and implementing actions to address identified issues. Tracks and reports to the FDA, and other entities, any medical device related events according to the requirements of the Safe Medical Device Act.
- Initiates Probable Claims Report (PCR) as appropriate. Investigates, utilizing record review, interviews and other methods in order to provide adequate information for the report.
- Facilitates the investigation and resolution of patient complaints and grievances. Initiates and/or reviews correspondence to patient/family following established timelines.
- Facilitates the implementation and completion of the elements of the annual HCA Risk Reduction Program. Communicates the results of the quarterly Risk Metrics results to managers/VP’s and Senior Leaders. Facilitates development and communication of appropriate action plans for identified outliers.
- Serves as a consultant and resource regarding medical/legal issues. Provides department-specific and facility-wide education based upon identified needs.
What Qualifications You Will Need:
- Education: Bachelor of Science in Nursing
- Experience:5 years experience in health care management
- Preferred: 3 years quality/risk management experience
- Minimum License, Certificates, or Registrations Required: 1. Required: License to practice professional Registered Nursing in the state of Texas
- Preferred: ASHRM certification
With over 370 beds Methodist Hospital Metropolitan offers outstanding heart and cancer care, general surgery, neurosurgery, orthopedic surgery, obstetrics and gynecology services, inpatient and outpatient rehabilitation services, sleep disorder evaluation and the largest emergency room in downtown San Antonio. Our women’s pavilion is the only stand-alone center city facility dedicated to the health of women and their newborn babies, welcoming nearly 3,000 newborns into the world each year. Methodist Hospital Metropolitan is home to the Methodist Weight Loss Center and has been designated an American Society for Metabolic Surgery Bariatric Surgery Center of Excellence®.
Our hospital has been recognized by Modern Healthcare as a Best Place to Work in Healthcare, and for the fifth consecutive year as a Leader in LGBTQ Healthcare Equality by the Human Rights Campaign (HRC) Foundation. It is the first hospital in San Antonio to achieve Pathway to Excellence designation by the American Nurses Credentialing Center. Methodist Hospital Metropolitan has been nationally recognized by Leapfrog for focus on safety and quality, receiving a Grade A Hospital Safety Score for 8 consecutive rating periods. We are also proud to be an Accredited Chest Pain Center by the American College of Cardiology and Primary Stroke Center by the Joint Commission, as well as the first Texas hospital to earn a Gold Seal of Approval for Sepsis Certification. For more information, please visit our website at www.sahealth.com and select Methodist Hospital Metropolitan under Locations.
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