Rehab External Market Liaison in San Antonio, Texas, United States
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Methodist Hospital Texsan

Rehab External Market Liaison

San Antonio, TX, United States
Full-time  No Weekends 
Category: Marketing and Communications • Job ID: 1559885
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Description

Introduction

Are you looking for a work environment where diversity and inclusion thrive? Submit your application for our Rehab External Market Liaison opening with Methodist Hospital Texsan today and find out what it truly means to be a part of the HCA Healthcare team.

Benefits

Methodist Hospital Texsan, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

  • Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
  • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
  • Free counseling services and resources for emotional, physical and financial wellbeing
  • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  • Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  • Family support through fertility and family building benefits with Progyny and adoption assistance.
  • Referral services for child, elder and pet care, home and auto repair, event planning and more
  • Consumer discounts through Abenity and Consumer Discounts
  • Retirement readiness, rollover assistance services and preferred banking partnerships
  • Education assistance (tuition, student loan, certification support, dependent scholarships)
  • Colleague recognition program
  • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  • Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

We are seeking a(an) Rehab External Market Liaison for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!

Job Summary and Qualifications

Job Summary:

This position acts as a liaison between internal and external referral sources, and acute inpatient rehab operations. The Rehabilitation External Market Liaison is responsible for establishing relationships with case managers, physicians, payors, and other referral sources. The Rehabilitation External Market Liaison will ensure appropriate patient placement through clinical screenings and assessments in collaboration with both hospital Case Management and the Rehab Medical Director.

The Rehabilitation External Market Liaison works closely with hospital case management to ensure a responsive and smooth flowing referral and admission process for the inpatient acute rehab program.

The Rehab Market Liaison will work closely with internal/external stakeholders and is responsible for development and maintenance of existing external referral sources. Responsible for execution of external growth strategies as designated by the Director of Rehabilitation and the CRS Market Director as well as contributing to ongoing market strategies for continued business growth.

What qualifications you will need:

Required:

  • Licensed Professional in a clinical health care specialty (i.e. RN, Physical Therapist, Occupational Therapist, Speech Therapist, Physical Therapy Assistant, Occupational Therapy Assistant).
  • Current state licensure in clinical practice area or eligible for state license transfer.
  • Bachelor’s degree from an accredited university required in clinical specialty
  • Minimum 2 years recent clinical care experience.

Preferred:

  • BCLS certification (AHA)
  • If RN, CRRN preferred and / or achieve within 2 years of accepting position.
  • Clinical experience in the care and management of the Inpatient Rehabilitation patient.
  • At least 1 year of experience as a clinical liaison coordinating admissions for inpatient rehabilitation preferred.

Essential Job Functions:

  1. Demonstrates excellent interpersonal skills within the facility and with the public.
  2. Demonstrates the ability to be flexible, organized and function under stressful conditions.
  3. Consistently completes all assignments in a timely manner, is thorough and appropriately detailed
  4. Complies with all regulatory requirements, including all state, federal and Joint Commission regulations
  5. Maintains and ensures patient confidentiality at all times.
  6. Actively prospect within multiple referral sites throughout marketing catchment area(s).
  7. Wears facility identification while on duty
  8. Attends departmental in-services and completes annual competencies/education requirements.
  9. Actively engage with physicians, departments and staff using medical terminology about disease states, comorbidities, and patient care.
  10. Complies with policies and procedures regarding department operations, fire, safety, infection control and emergency management.
  11. Complies with all organizational policies regarding ethical business practices.
  12. Promote Methodist Inpatient Rehabilitation products and services by developing and maintaining ongoing business relationships with key customers such as physicians, managed care payer organizations, medical supply companies, healthcare facilities and institutions, prosthetics companies, professional organizations, local employers, and state and local governments.
  13. Develop innovative strategies, implement core marketing strategies, track and analyze progress toward achieving marketing and revenue goals and/or objectives identified in the business plan. Understands business commerce and how it impacts the healthcare industry to include Rehab Prospective Payment System guidelines for reimbursement and marketing purposes. Resolves difficult situations in order to reach a mutually satisfactory agreement.
  14. Leverage resources and monitor business in external market segments to maximize impact. Maintain in depth knowledge of promoted and competitive products and customer markets. Conduct market analysis and monitor competitive activity and changing customer needs on an ongoing basis. Monitor daily, weekly, monthly and year-to-date trends (referral patterns from external facilities, physicians, and case manager) and adjusts strategies to facilitate patient
  15. Ensure effective use of company approved marketing materials. Execution of business growth plans as guided by Director of Rehabilitation and Market Director, to achieve annual metrics for Methodist Inpatient Rehabilitation service line. Will collaborate with Clinical Rehabilitation Specialists and Admissions Coordinator.
  16. Assist in coordinating the in-take and pre-admission screen process for patients who will be participating in an HCA acute rehabilitation program.
  17. Functions as a primary contact for external case managers, physicians and referral sources
  18. Communicates issues and opportunities including possible solutions concerning business conditions.
  19. Analyze data related to referral opportunities.
  20. Navigate medical records for determination of medical necessity for an IRF admission.
  21. Analyze clinical data by looking at diagnosis and comorbidities that will demonstrate the patients’ complete medical picture.
  22. Ensure effective use of company approved marketing materials. Execution of business growth plans as guided by Director of Rehabilitation and Market Director, to achieve annual metrics for Methodist Inpatient Rehabilitation service line. Will collaborate with Clinical Rehabilitation Specialists and Admissions Coordinator.
  23. Assist in coordinating the in-take and pre-admission screen process for patients who will be participating in an HCA acute rehabilitation program.
  24. Functions as a primary contact for external case managers, physicians and referral sources.
  25. Communicates issues and opportunities including possible solutions concerning business conditions.
  26. Analyze data related to referral opportunities.
  27. Navigate medical records for determination of medical necessity for an IRF admission.
  28. Analyze clinical data by looking at diagnosis and comorbidities that will demonstrate the patients’ complete medical picture.

Methodist Hospital Texsan is a 120 bed acute care hospital. We remain one of South Texas’s premier heart and orthopedic hospitals. We are certified in chest pain and heart failure with comprehensive cardiac services. Our orthopedic services, including the Joint Replacement Academy and the Center for Spine, hold some of the best clinical results in the industry. We achieve this by using state-of-the-art technology, such as our robotics program.

Methodist Hospital Texsan is the first hospital in San Antonio to receive the Joint Commission’s Gold Seal of Approval for Chest Pain Certification. We were awarded the Heart Care Center National Distinction of Excellence. This is the highest recognition a hospital can receive. Our ICU was awarded the Silver Beacon Award for Excellence. We are also recognized as a Level IV trauma center. Our 30 bed Inpatient Rehab Unit has received the Rehabilitation Stroke Certification from the Joint Commission. Methodist Hospital Texsan has been deemed one of Modern Healthcare’s Best Places to Work in Healthcare for 3 years in a row. We were a recipient of the 2019 Guardian of Excellence Award® by Press Ganey. Join our record setting team today!


"Across HCA Healthcare’s more than 2,000 sites of care, our nurses and colleagues have a positive impact on patients, communities and healthcare.
Together, we uplift and elevate our purpose to give people a healthier tomorrow."- Jane Englebright, PhD, RN CENP, FAAN
Senior Vice President and Chief Nursing Executive

If you find this opportunity compelling, we encourage you to apply for our Rehab External Market Liaison opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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