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Coordinator, Customer Service PRN

/ Search Results / Coordinator, Customer Service PRN

San Antonio, TX, United States

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Description

SHIFT: PRN

SCHEDULE: PRN/Per Diem

South Texas Radiology Imaging Centers

Front Office Coordinator, Clinic

Admit/PT Registration/Clerical, Administrative

PRN - Non-Exempt

 

Location:

Boerne Imaging Center

134 Menger Springs, Suite 1110

Boerne, TX  45006


Do you have a passion for healthcare and helping others? Do you enjoy working in a fast-paced, patient-centered environment? Jump-start your career with our Imaging Centers. Submit your application today!

 

Benefits:

 

We offer full and part time employees an excellent total compensation package, including competitive salary, excellent benefit package and growth opportunities. We believe in our team and your ability to do excellent work with us. Your benefits include 401k, PTO medical, dental, flex spending, life, disability, tuition reimbursement, employee discount program, employee stock purchase program and student loan repayment. We would love to talk to you about this fantastic opportunity.

 

Seeking a Front Office Coordinator to join our team who will be responsible for ensuring both patients and physicians of an effective and professional means of registering for procedures at the facility level. Provides good communication by using proper telephone etiquette, and forwards information efficiently. Must accurately schedule Radiology procedures and will perform a range of secretarial and clerical duties.

 

What you will do in this role:

1.     Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries; and ensures availability of treatment information by updating and retrieving patient records.

 

2.     Optimizes patients' satisfaction, referring physician satisfaction, and RIS modality resource (e.g. ImageCast) utilization by scheduling appointments appropriately in person or by telephone; and comforts patients and their family by anticipating  anxieties; answering patients' questions; maintaining the reception area patient focused.

 

3.     Coordinate patient flow throughout facility and maintains awareness of schedule to minimize delays.  Updates the designated Air Traffic Control (ATC) person on a regular basis.   Maintains communication with scheduling staff throughout the day regarding schedule changes and time status; annotates all scheduling changes appropriately in the patient’s history notes.

 

4.     Maintains patient accounts by obtaining, recording, and updating personal demographics and financial information, including but not limited to waivers, ABN’s, financial responsibility forms; and notes all paperwork with appropriate instructions from MD preferences.  Accurately follows collection policies and processes.

 

5.     Protects patients' rights by maintaining confidentiality of personal and financial information.

 

6.     Processes films/copy requests as needed and assists in the printing process; obtains outside previous films as needed and defined by STRIC policy.

 


Qualifications

Minimum Education, Experience, Training, Required Knowledge, Skill, Abilities and Other Job-Related Characteristics:

1.     Education:   High School Diploma or GED.

 

2.     Experience:

 

Employee completes initial and ongoing training and competencies as defined by  facility which are specific to the needs of the patient population served

 

3.     Preferred: RIS, Radiology Medical Records Training desired but not required.

 

Minimum License, Certificates, or Registrations Required:  Must type a minimum of 30 Net Words Per Minute (NWPM).  Must be certified by taking Texas Workforce Commission Typing test and providing certificate.

 

Be a part of an organization that invests in you. We are actively reviewing applications. Qualified candidates will be promptly contacted by our hiring managers for interviews. Submit your application today and help us raise the bar in patient care!

 

South Texas Radiology Imaging Centers (STRIC) provides full service, outpatient diagnostic imaging and interventional radiology services in San Antonio, Texas.  Professional interpretation and interventional procedures are provided by South Texas Radiology Group, P.A. (STRG). With over 60 Board-Certified Radiologists, some with sub-specialization in fields such as neuroradiology, musculoskeletal, body, cardiac, breast and interventional radiology, STRG has experience and a reputation that spans more than fifty years.

 

Our highly qualified and experienced registered technologists perform medically responsible imaging exams using some of the latest imaging technology available. With twenty-one facilities conveniently located throughout San Antonio, Boerne, and Schertz, South Texas Radiology Imaging Centers is one of the largest outpatient diagnostic imaging providers in San Antonio. For more information, please visit our website at www.stric.com.

 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 

Notice

Our Company’s recruiters are here to help unlock the next possibility within your career and we take your candidate experience very seriously. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Gmail or Yahoo Mail. If you feel suspicious of a job posting or job-related email, let us know by clicking here.

For questions about your job application or this site please contact HCAhrAnswers at 1-844-422-5627 option 1.

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Facility: South Texas Radiology Imaging Centers
Job ID: 08059-3634
Category: Admitting Registration Clerical and Scheduling
Contract: PRN/Per Diem
Shift: PRN
Job Class: PRN

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