Patient Safety Manager - Quality and Risk in San Antonio, Texas, United States
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Methodist Hospital

Patient Safety Manager - Quality and Risk

San Antonio, TX, United States
Full-time  No Weekends 
Category: Quality Risk and Safety • Job ID: 02531-107906

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Description

SHIFT: No Weekends

SCHEDULE: Full-time

Do you have a passion for healthcare and helping others? Do you enjoy working in a fast-paced, patient-centered environment? Jump-start your career in our Quality and Risk department. Submit your application today!  

Benefits:
 

We offer you an excellent total compensation package, including competitive salary, excellent benefit package and growth opportunities. We believe in our team and your ability to do excellent work with us. Your benefits include 401k, PTO medical, dental, flex spending, life, disability, tuition reimbursement, employee discount program, employee stock purchase program. We would love to talk to you about this fantastic opportunity.

 

Seeking a Patient Safety Manager to join our team who will assists with the development, implementation and evaluation of the departmental plan. Conducts clinical risk assessments utilizing clinical knowledge, risk identification methods and other processes to identify and initiate action for risk reduction and quality improvement opportunities.


What you will do in this role:

  • Reviews and analyzes facility occurrence reports to identify clinical risk issues. Facilitates the investigation and follow-up on events with the appropriate Directors/VP’s.
  • Analyzes occurrence data for frequency and severity of events. Identifies trends necessitating intervention and works with Directors/VP’s in planning and implementing actions to address identified issues. Tracks and reports to the FDA, and other entities, any medical device related events according to the requirements of the Safe Medical Device Act.
  • Initiates Probable Claims Report (PCR) as appropriate. Investigates, utilizing record review, interviews and other methods in order to provide adequate information for the report.
  • Facilitates the investigation and resolution of patient complaints and grievances. Initiates and/or reviews correspondence to patient/family following established timelines.
  • Facilitates the implementation and completion of the elements of the annual HCA Risk Reduction Program. Communicates the results of the quarterly Risk Metrics results to managers/VP’s and Senior Leaders. Facilitates development and communication of appropriate action plans for identified outliers.
  • Serves as a consultant and resource regarding medical/legal issues. Provides department-specific and facility-wide education based upon identified needs.
  • Participates on appropriate committees such as Environment of Care, Patient Care Experiences and Safety (PaCES) Council and other committees as assigned.
  • Provides “on-call” coverage after routine business hours for the Risk Management Department.
  • Participates as a member of the team for Root Cause Analysis.
  • Participates in General Orientation for new employees. Provides education on the employee’s role in risk management.
  • Assists Legal Counsel with requests for information, depositions, response to interrogatories, requests for production, subpoenas and other legal requests.
  • Assists facility staff in ensuring compliance with statutory mandates, regulatory requirements and accreditation standards. Assists with written responses and submissions to various agencies, such as TDSHS, FDA, TJC, BNE, etc., as requested.
  • Maintains current knowledge in risk management, quality improvement through self-study and attendance at seminars.
  • Provides oversight of risk management databases.

Qualifications

Education:
  • Bachelor of Science in Nursing
Experience:
  • 5 years experience in health care management   
Certification/License:
  • License to practice professional Registered Nursing in the state of Texas
Preferred:
  • 3 years quality/risk management experience
  • ASHRM certification

Be a part of an organization that invests in you. We are actively reviewing applications. Qualified candidates will be promptly contacted by our hiring managers for interviews. Submit your application today and help us raise the bar in patient care!


Methodist Hospital opened in 1963 as the first hospital in the now internationally acclaimed South Texas Medical Center. From the beginning, we've recognized the unique needs of each of our patients. It's a process that we continue to improve on, creating ways to better serve the community when they need us the most. With 1013 beds, Methodist Hospital offers a broad range of specialties including cardiology, cancer care, bone marrow transplants, emergency medicine, neurosciences, maternity care, gynecology and orthopedics.

 

As the flagship hospital of the Medical Center and of the Methodist Healthcare system of hospitals, we appreciate the support and recognition we receive from the community having been ranked No. 1 in the Express-News Reader's Choice Awards. We also enjoy being the most preferred hospital in San Antonio, as consistently reported by the Consumer Research Corporation. Methodist Hospital has been nationally recognized by Leapfrog’s Hospital Safety Grade A, accredited by the Joint Commission in stroke care, and designated as an accredited Chest Pain Center. For more information, please visit our website at www.sahealth.com and select Methodist Hospital under Locations.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

 

Notice

Our Company’s recruiters are here to help unlock the next possibility within your career and we take your candidate experience very seriously. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Gmail or Yahoo Mail. If you feel suspicious of a job posting or job-related email, let us know by clicking here.

For questions about your job application or this site please contact HCAhrAnswers at 1-844-422-5627 option 1.

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