Director of Quality in San Antonio, Texas, United States
Join our Talent Network
Skip to main content
Apply Now

Director of Quality

San Antonio, TX, United States
Full-time  No Weekends 
Category: Directors and Managers • Job ID: 08164-109570

Apply Now

Save Job Unsave Job


SHIFT: No Weekends
SCHEDULE: Full-time

Here at Methodist Healthcare, our everyday decisions are founded on compassion. Apply today and join a team that is dedicated to serving others in need.

We offer you a generous benefits package including:

  • Medical, Dental, disability and life insurance
  • Flexible Spending Accounts
  • Paid Time Off
  • Employee Discount Program
  • Employee Stock Purchase Program
  • 401k Matching
  • Tuition Reimbursement
  • Student Loan Repayment Program

We are seeking a Director of Quality for Methodist Healthcare System.    Responsible for the design, planning, leadership and implementation, and evaluation of the facility Quality/Risk Management Program in concert with the hospital(s) Mission, Vision and Values, Code of Conduct and Strategic Plan.  We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply now!

What You Will Do In Your Role:

  • Develops, plans and implements policies and objectives of the facility for quality assessment, quality management, and performance improvement initiatives to enhance the quality of services. Analyzes healthcare processes and patient outcomes, develops outcome measures and monitors sensitive quality outcome indicators to identify areas for improvement. Evaluates the impact of improvement activities.
  • Oversees sentinel event investigations and root cause analysis activities within the facility to reduce risks and increase patient safety.
  • Reviews and analyzes facility occurrence reports to identify clinical risk issues. Facilitates investigation and follow-up on events with the appropriate managers/VPs.
  • Initiates Probable Claims Report (PCR) as appropriate. Investigates, utilizing, record review, interviews and other methods in order to provide adequate information for the report.
  • Facilitates the investigation and resolution of patient complaints and grievances. Initiates and/or reviews correspondence to patient/family following established timelines.
  • Facilitates the implementation and completion of the elements of the annual HCI Premium Credit Program. Communicates the results of the quarterly Risk Metrics results to managers/ VPs and Senior Leaders. Facilitated development and communication of appropriate action plans for identified outliers.


What qualifications you will need:

  • Bachelor of Science in Nursing or related discipline.
  • Master’s degree preferred.
  • 3-5 years clinical and managerial experience.
  • Quality Management practice, regulatory compliance, and TQM training and experience is preferred.
  • Experience in utilizing word processing, spreadsheets, clinical systems and databases
  • Current Texas State licensure as a registered nurse preferred.


Methodist Healthcare is recognized as the most respected and preferred healthcare provider in the South Texas region. As San Antonio’s second largest private employer, we employ more than 11,000 individuals, including 2,700 physicians in all specialties. Methodist Healthcare is a 50-50 co-ownership between Methodist Healthcare Ministries of South Texas, Inc. and HCA Healthcare. Since 1963, our commitment has never wavered in consistently improving the health and wellness of our community by “Serving Humanity to Honor God.”


Our network of greater San Antonio hospitals includes nine acute care facilities: Methodist Hospital, Methodist Children's Hospital, Methodist Hospital Ambulatory Surgery, Methodist Hospital Metropolitan, Methodist Hospital Northeast, Methodist Hospital South, Methodist Hospital Specialty and Transplant, Methodist Hospital Stone Oak and Methodist Hospital Texsan.  We also offer 4 freestanding emergency centers in Boerne, Converse, Westover Hills, and the Quarry. At each of our facilities, we offer an outstanding selection of doctors, healthcare professionals, equipment and health services from wellness events to transplant services, pediatrics, dermatology, cardiology, oncology and a complete range of other medical services.  For more information, please visit our website at


If you find this opportunity compelling, we encourage you to apply. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are actively interviewing so apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.



Our Company’s recruiters are here to help unlock the next possibility within your career and we take your candidate experience very seriously. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Gmail or Yahoo Mail. If you feel suspicious of a job posting or job-related email, let us know by clicking here.

For questions about your job application or this site please contact HCAhrAnswers at 1-844-422-5627 option 1.

Apply Now


Get job notifications based
on your interests

Join our Talent Network