Program Manager - Care Assure in San Antonio, Texas, United States
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Program Manager - Care Assure

San Antonio, TX, United States
Full-time  No Weekends 
Category: Case Management • Job ID: 08164-37021-GHR

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Description

SHIFT: No Weekends
SCHEDULE: Full-time


Do you have a passion for healthcare and helping others? Do you enjoy working in a fast-paced, patient-centered environment? Jump-start your career at Care Assure. Submit your application today!
Benefits:
We offer you an excellent total compensation package, including competitive salary, excellent benefit package and growth opportunities. We believe in our team and your ability to do excellent work with us. Your benefits include 401k, PTO medical, dental, flex spending, life, disability, tuition reimbursement, employee discount program, employee stock purchase and student loan repayment. We would love to talk to you about this fantastic opportunity.
 
Seeking a Manager to join our Care Assure team. The Manager of Care Assure assists with the facilitation of inpatient and outpatient follow up through patient coaching, information transfer, and communication in order to improve continuity of care, enhance the medical management of complex disease, and streamline the intervention process. The manager serves as administrative support for monitoring productivity of the Care Assure Team and assisting with performance improvement. The manager demonstrates initiative and self-direction in managing and providing oversight for the Care Assure Program. This position is a working management position; the Manager of Care Assure may perform all functions of navigation and patient care coordination in addition to supervising and ensuring staffing in the departments. The Manager of Care Assure interfaces with hospital and physician office stakeholders, identifying and remedying issues through continuous customer satisfaction data and involvement. The manager will assist with messaging changes in program processes and structure to Care Assure Teams and facilities.
 
What you will do in this role:
 
  • Monitors Care Assure teams accountable for weekly productivity standards
  • Able to assist department with workload changes as appropriate and necessary to meet patient and facility demands.
  • Participates in annual budgeting process and monitors departmental adherence.
  • Maintains communication among staff members in the department.
  • Completes employee performance evaluations, counseling, and interview process.
  • Drive program development and expansion
  • Acts as subject matter expert for dashboard enhancements and new technology
  • Facilitate discussions/forums to identify best practices, share knowledge, & operationalize program improvements
  • Identify program issues across facilities and work with leadership on solutions
  • Support program and initiative roll out to new facilities
  • Develop community relationships with resource providers
  • Participation in and/or facilitation community resource meetings with Care Assure team.
  • Adheres and upholds all service behaviors as listed in the I CARE value commitment and other departmental initiatives.
  • Employee’s conduct must reflect the Company’s values and a commitment to the Code of Conduct ethics and compliance program.

Qualifications

Education:
  • Graduate from an accredited school of professional nursing.
Experience: 
  • Two years of healthcare related leadership experience. Preferred: Three years direct patient care experience.
  • Direct oversight of service or product line in an acute care facility.
  • Nurse navigator or Transitional Care nursing experience.
  • Staff training/mentoring experience.
License:
 
  • Texas RN License or a Compact RN license from a NCLA Compact State 
 
Be a part of an organization that invests in you. We are actively reviewing applications. Qualified candidates will be promptly contacted by our hiring managers for interviews. Submit your application today and help us raise the bar in patient care!
 
Methodist Healthcare is recognized as the most respected and preferred healthcare provider in the South Texas region. As San Antonio’s second largest private employer, we employ more than 11,000 individuals, including 2,700 physicians in all specialties. Methodist Healthcare is a 50-50 co-ownership between Methodist Healthcare Ministries of South Texas, Inc. and HCA Healthcare. Since 1963, our commitment has never wavered in consistently improving the health and wellness of our community by “Serving Humanity to Honor God.”
 
Our network of greater San Antonio hospitals includes nine acute care facilities: Methodist Hospital, Methodist Children's Hospital, Methodist Hospital Ambulatory Surgery, Methodist Hospital Metropolitan, Methodist Hospital Northeast, Methodist Hospital South, Methodist Hospital Specialty and Transplant, Methodist Hospital Stone Oak and Methodist Hospital Texsan.  We also offer 4 freestanding emergency centers in Boerne, Converse, Westover Hills, and the Quarry. At each of our facilities, we offer an outstanding selection of doctors, healthcare professionals, equipment and health services from wellness events to transplant services, pediatrics, dermatology, cardiology, oncology and a complete range of other medical services.  For more information, please visit our website at www.sahealth.com.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Notice

Our Company’s recruiters are here to help unlock the next possibility within your career and we take your candidate experience very seriously. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Gmail or Yahoo Mail. If you feel suspicious of a job posting or job-related email, let us know by clicking here.

For questions about your job application or this site please contact HCAhrAnswers at 1-844-422-5627 option 1.

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